Reviews

“The 648 in our butler pantry sat at 52 degrees no matter where I set the dial, and the shop we used before wanted to replace the compressor. He put a meter on it, found a shorted thermistor behind the upper grille, and was packed up inside two hours.”

“Left front burner on the Wolf lit fine, then died the moment I turned it down. He cleared the port ring and reset the air shutter. It holds a low simmer under a sauce pan now.”

“The Scotsman under our bar was dropping wet, slushy ice into the bin all summer. He descaled the distribution tube, swapped a tired thermostat, and walked my husband through running the clean cycle himself.”

“Lower zone of the wine unit crept to 62 while the upper zone held steady. He traced it to a damper motor stuck open and replaced it. Nothing had to come out of the cabinet, which is why I wanted a specialist.”